Last updated: July 16, 2026

1. Who We Are

Expo Denzi Co., Ltd respects your privacy and is committed to protecting the personal information that we collect, use, store, and share.

Our website address is https://denzico.com.

For the purposes of this Privacy Policy, “Expo Denzi,” “Company,” “we,” “us,” and “our” refer to:

Expo Denzi Co., Ltd
NA 07, Street Ku Lar Laom
Sangkat Chroy Changvar
Khan Chroy Changvar
Phnom Penh, Cambodia

Email: mkt@denzico.com
Telephone: +855 23 432 041
Mobile/WhatsApp: +855 71 747 6713

Expo Denzi Co., Ltd is responsible for deciding how and why personal information collected through this website is processed, unless otherwise stated.

2. Scope of This Privacy Policy

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit or use our website;
• Contact us through a website form, email, telephone, WhatsApp, or another communication channel;
• Request a quotation, catalogue, sample, product information, or trade information;
• Subscribe to marketing or business communications;
• Leave a comment or interact with website content;
• Apply for employment or submit professional information;
• Communicate or conduct business with Expo Denzi; or
• Otherwise provide information to us.

This Privacy Policy applies only to information handled by Expo Denzi. It does not apply to third-party websites, platforms, applications, or services that have their own privacy practices.

3. Personal Information We Collect

The information we collect depends on how you interact with us and which website features you use.

3.1 Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Full name;
• Company or organization name;
• Job title or position;
• Business type;
• Email address;
• Telephone or mobile number;
• WhatsApp or other messaging contact details;
• Country, city, address, or business location;
• Product interests;
• Requested products, specifications, packaging, quantities, and order requirements;
• Pricing, quotation, payment, delivery, shipping, and trade-related information;
• Import, export, distribution, or retail information;
• Messages, questions, comments, and other correspondence;
• Files, documents, photographs, or attachments you submit;
• Marketing and communication preferences;
• Employment application information, including a résumé or curriculum vitae; and
• Any other information you choose to provide.

Please do not provide sensitive personal information unless it is necessary and we have specifically requested it.

3.2 Contact Forms and Quotation Requests

When you submit a contact form, quotation request, catalogue request, sample request, or business inquiry, we may collect the information entered in the form together with technical information such as:

• Date and time of submission;
• IP address;
• Browser information;
• Referring webpage;
• Device information; and
• Anti-spam or security verification results.

We use this information to respond to your request, evaluate your business requirements, prepare quotations, communicate about products and services, prevent abuse, and maintain business records.

Submitting an inquiry does not create a binding sales agreement unless a separate written agreement, confirmed purchase order, quotation acceptance, or contract is completed.

3.3 Comments

When visitors leave comments on the website, we collect the information shown in the comments form. We may also collect the visitor’s IP address and browser user-agent string to assist with spam detection, security, and website administration.

An anonymized string created from your email address, sometimes called a hash, may be provided to the Gravatar service to determine whether you use that service.

After your comment is approved, your Gravatar profile picture, username, and comment may be publicly visible in connection with the comment.

Comments may be reviewed, moderated, rejected, edited, or removed when they contain spam, unlawful content, offensive material, misleading information, malware, unauthorized advertisements, or content that violates our website rules.

3.4 Media and Uploaded Files

When you upload images or other files to the website, you should avoid uploading files containing hidden personal information or embedded location information, including EXIF GPS data.

Website visitors may be able to download publicly available images and extract embedded information from those images.

You are responsible for ensuring that you have the authority and necessary permissions to upload any photograph, document, logo, trademark, personal information, or other content that you submit.

3.5 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Screen size and display preferences;
• Language settings;
• Approximate geographic location based on IP address;
• Pages visited;
• Links clicked;
• Date and time of access;
• Time spent on pages;
• Referring website or search engine;
• Website errors and performance information;
• Cookie identifiers; and
• Security and fraud-detection information.

We use this information to operate the website, understand website usage, improve performance, measure engagement, protect the website, and detect suspicious activity.

3.6 Information Received from Third Parties

We may receive information about you from third parties, including:

• Business partners;
• Distributors, suppliers, retailers, or service providers;
• Shipping and logistics providers;
• Trade platforms and business directories;
• Social media platforms;
• Advertising and analytics providers;
• Publicly available business sources;
• Event organizers and trade fairs;
• Referrals from existing customers or business contacts; and
• Government agencies or regulatory authorities where legally permitted.

We process such information only for legitimate business purposes and subject to applicable legal requirements.

4. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve our website;
• Respond to questions, inquiries, comments, and requests;
• Provide product catalogues and company information;
• Prepare quotations, proposals, product specifications, and trade terms;
• Assess customer, distributor, supplier, or business-partner requirements;
• Process and manage business transactions;
• Communicate about samples, orders, production, quality, packaging, shipping, delivery, payment, and documentation;
• Maintain customer and supplier relationships;
• Provide customer support and after-sales service;
• Manage product complaints, quality claims, returns, or replacement requests;
• Verify identities and business information where necessary;
• Prevent fraud, spam, misuse, unauthorized access, and security threats;
• Monitor website functionality and performance;
• Analyze website traffic and visitor interaction;
• Send newsletters, product announcements, offers, and other marketing communications where permitted;
• Manage event registrations, exhibitions, and business meetings;
• Evaluate employment applications;
• Comply with accounting, tax, customs, import, export, sanctions, legal, and regulatory requirements;
• Establish, exercise, or defend legal claims;
• Enforce our agreements, policies, and website terms; and
• Carry out other purposes disclosed when the information is collected.

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.

5. Basis for Processing Personal Information

Depending on the circumstances and applicable law, we may process personal information on one or more of the following bases:

Consent

You have given permission for a specific use, such as subscribing to marketing communications or accepting optional cookies.

Contractual Necessity

Processing is necessary to respond to a request, prepare a quotation, enter into an agreement, process a transaction, or perform our contractual obligations.

Legitimate Business Interests

Processing is necessary for reasonable business purposes, including operating our website, communicating with customers, improving services, maintaining business relationships, preventing fraud, and protecting our systems.

We consider the possible impact on your privacy before relying on legitimate interests.

Legal Obligations

Processing is necessary to comply with applicable laws, regulations, court orders, tax requirements, accounting requirements, customs rules, import or export obligations, or lawful requests from authorities.

Protection of Rights and Safety

Processing is necessary to protect the rights, property, security, or safety of Expo Denzi, our customers, website visitors, employees, business partners, or other persons.

6. Cookies and Similar Technologies

Cookies are small text files placed on your computer, telephone, tablet, or other device when you visit a website.

Our website may use cookies and similar technologies such as pixels, tags, local storage, and analytics identifiers.

6.1 Comment Cookies

When you leave a comment, you may choose to save your name, email address, and website address in cookies. These cookies are provided for convenience so you do not have to enter the same details again when submitting another comment.

These cookies may remain on your device for approximately one year.

6.2 Login Cookies

When you visit the website login page, a temporary cookie may be created to determine whether your browser accepts cookies. This cookie does not contain directly identifying personal information and is normally removed when you close your browser.

When an authorized user logs in, the website may create cookies to save login information and screen-display preferences.

Login cookies normally remain for approximately two days. Screen-preference cookies may remain for approximately one year.

When “Remember Me” is selected, the login may remain active for approximately two weeks.

Logging out normally removes the login cookies.

6.3 Publishing Cookies

When an authorized user edits or publishes an article, an additional cookie may be stored in the browser.

This cookie does not contain directly identifying personal information. It normally records the identification number of the edited article and expires after approximately one day.

6.4 Necessary Cookies

Necessary cookies support essential website functions such as:

• Website security;
• Login and authentication;
• Form submission;
• Spam prevention;
• Session management;
• Cookie preference management; and
• Website stability.

Disabling necessary cookies may prevent parts of the website from functioning properly.

6.5 Analytics Cookies

We may use analytics technologies to understand how visitors use the website. These technologies may collect information about pages visited, session duration, device type, approximate location, website referrals, and visitor interaction.

Where required, non-essential analytics cookies will be used only after appropriate consent has been obtained.

6.6 Marketing and Social Media Cookies

Where enabled, marketing or social media technologies may help us:

• Measure advertising effectiveness;
• Understand engagement with promotional content;
• Display relevant business information;
• Connect website activity with social media platforms; and
• Limit repeated advertisements.

Third-party advertising or social media providers may process information according to their own privacy policies.

6.7 Managing Cookies

You may manage cookies through:

• Our cookie consent banner, where available;
• Your browser settings;
• Your device settings; or
• Privacy settings provided by relevant third-party services.

Blocking or deleting cookies may affect website functionality and may require you to reset your preferences.

7. Embedded Content from Other Websites

Pages on this website may include embedded content such as:

• Videos;
• Images;
• Maps;
• Social media posts;
• Documents;
• Product catalogues;
• Payment or form tools;
• Chat or messaging tools; and
• Other external content.

Embedded content behaves in substantially the same way as if you visited the third-party website directly.

Third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content. This may include tracking your interaction when you have an account with the third party and are logged into that account.

Expo Denzi does not control the privacy or cookie practices of third-party websites. You should review the privacy policies of those services before interacting with embedded content.

8. Analytics

We may use website analytics services to measure traffic, identify popular content, diagnose performance issues, and improve the website.

Analytics providers may process information such as IP addresses, cookie identifiers, browser information, device information, approximate location, and website activity.

Where possible, we may configure analytics tools to reduce the amount of identifying information collected, such as by applying IP-address masking or limiting data retention.

9. Marketing Communications

We may send product information, company updates, catalogues, trade offers, invitations, or other business communications when:

• You have requested the communication;
• You have given consent;
• We have an existing business relationship with you;
• Your business contact information is publicly available for relevant professional communication; or
• Marketing is otherwise permitted by applicable law.

Marketing messages will identify Expo Denzi and provide a reasonable method to unsubscribe or opt out.

You may stop receiving marketing communications at any time by:

• Clicking the unsubscribe option in an email, where available;
• Replying with an unsubscribe request; or
• Contacting us using the details in this Privacy Policy.

Opting out of marketing does not prevent us from sending necessary transactional, contractual, security, legal, or customer-service communications.

10. Who We Share Personal Information With

We may disclose personal information only when reasonably necessary and subject to appropriate safeguards.

Recipients may include:

Website and Technology Providers

Website-hosting providers, domain providers, developers, IT support companies, cybersecurity providers, cloud-storage providers, email providers, spam-detection services, backup providers, analytics providers, and communication-platform providers.

Business and Professional Service Providers

Accountants, auditors, legal advisers, consultants, insurers, banks, financial institutions, payment-service providers, translators, quality-control providers, certification bodies, and other professional advisers.

Commercial and Operational Partners

Suppliers, manufacturers, packaging providers, distributors, agents, warehouses, freight forwarders, shipping lines, airlines, couriers, customs brokers, inspection companies, laboratories, and logistics providers when necessary for business operations.

Government and Regulatory Authorities

Customs authorities, tax authorities, courts, law-enforcement bodies, ministries, regulators, and other government agencies when disclosure is required or legally permitted.

Corporate Transactions

Potential buyers, investors, advisers, or successors when Expo Denzi is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.

Other Parties With Your Direction or Consent

We may share information with another person or organization when you instruct us to do so or provide appropriate consent.

We require service providers to use personal information only for authorized purposes and to protect it appropriately.

We do not sell or rent personal information in exchange for direct monetary payment. However, certain analytics or advertising technologies, when enabled, may be classified as “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, users will be provided with appropriate choices.

11. Password Reset Information

When an authorized website user requests a password reset, the IP address used to make the request may be included in the password-reset email for security purposes.

12. International Data Transfers

Expo Denzi operates in Cambodia and conducts international business. Some service providers, customers, suppliers, logistics providers, or technology systems may be located outside Cambodia or outside your country of residence.

As a result, personal information may be transferred to, stored in, or accessed from countries whose privacy laws differ from those in your country.

Where required by applicable law, we will use appropriate measures for international transfers, which may include:

• Contractual protections;
• Service-provider data-protection terms;
• Consent;
• Transfers necessary to perform a contract;
• Transfers required for legal claims; or
• Other legally recognized transfer mechanisms.

13. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

• The nature and sensitivity of the information;
• The purpose for which it was collected;
• The duration of our relationship with you;
• Contractual requirements;
• Legal, accounting, tax, customs, and regulatory obligations;
• Product-quality and traceability requirements;
• The need to resolve disputes;
• Security and fraud-prevention considerations; and
• Applicable limitation periods.

Comments

When you leave a comment, the comment and associated metadata may be retained indefinitely. This allows the website to recognize and approve follow-up comments automatically instead of placing them in a moderation queue.

Registered Users

For users registered on the website, we store the personal information provided in their user profile.

Authorized users may view, edit, or delete certain profile information, except where the username or another system-controlled field cannot be changed.

Website administrators may also view and edit user-profile information.

Business Inquiries

Information relating to inquiries, quotations, samples, customers, suppliers, distributors, and business partners may be retained for the duration of the business relationship and for a reasonable period afterward.

Legal and Transaction Records

Contracts, invoices, shipping records, customs records, payment records, accounting records, quality records, and similar transaction information may be retained for the period required by applicable law and legitimate business needs.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

14. How We Protect Personal Information

We use reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information against:

• Unauthorized access;
• Accidental loss;
• Unlawful use;
• Unauthorized disclosure;
• Alteration;
• Destruction;
• Malware;
• Fraud; and
• Other security threats.

Safeguards may include:

• Access restrictions;
• Password protection;
• User authentication;
• Secure hosting;
• Encryption during transmission where supported;
• Security monitoring;
• Software updates;
• Firewall and anti-malware controls;
• Data backups;
• Staff-access limitations; and
• Service-provider security requirements.

No website, electronic transmission, storage system, or security measure is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of passwords and account credentials and for notifying us promptly if you believe an account or communication has been compromised.

15. Personal Data Breaches

When we become aware of a personal data breach, we will investigate the incident and take reasonable steps to contain, correct, and reduce its effects.

Where required by applicable law, we may notify affected individuals, regulators, law-enforcement authorities, service providers, or other relevant parties.

16. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Ask whether we process personal information about you;
• Request access to personal information we hold about you;
• Request a copy of your personal information;
• Correct inaccurate or incomplete information;
• Request deletion of certain personal information;
• Request restriction of processing;
• Object to certain processing activities;
• Withdraw consent;
• Object to direct marketing;
• Request transfer of information in a structured format;
• Opt out of certain targeted advertising, selling, or sharing activities;
• Lodge a complaint with a relevant privacy or regulatory authority; and
• Receive information about the safeguards used for international transfers.

These rights are not absolute. We may retain or continue processing information when required or permitted by law, including for contractual, tax, accounting, security, fraud-prevention, legal-claim, and regulatory purposes.

Exercising Your Rights

To submit a privacy request, contact:

Expo Denzi Co., Ltd
Email: mkt@denzico.com

Please include sufficient information to help us identify you and understand your request.

We may need to verify your identity before completing a request. This protects personal information from unauthorized access, deletion, or disclosure.

We will not discriminate against you for exercising a privacy right available under applicable law.

17. Exporting or Deleting Website Data

When you have an account on the website or have left comments, you may request an exported file containing personal information associated with you, including information you provided.

You may also request deletion of personal information we hold about you.

Deletion requests do not apply to information we must retain for administrative, security, contractual, legal, accounting, tax, regulatory, or fraud-prevention purposes.

18. Children’s Privacy

Our website and business services are intended for businesses, professionals, distributors, suppliers, retailers, and adults.

The website is not intentionally directed toward children, and we do not knowingly collect personal information from children without appropriate authorization.

When you believe a child has provided personal information to us without appropriate consent, please contact us. We will review the matter and take reasonable steps to delete the information where appropriate.

19. Employment Applications

When you apply for employment, internship, or another professional opportunity, we may collect:

• Contact information;
• Employment history;
• Educational qualifications;
• Professional skills;
• References;
• Identification information;
• Salary expectations;
• Interview notes; and
• Other information contained in your application.

We use this information to evaluate applications, communicate with candidates, conduct interviews, verify qualifications where permitted, maintain recruitment records, and comply with employment-related obligations.

Submitting an application does not guarantee employment.

20. Social Media and Messaging Platforms

Expo Denzi may maintain profiles or communicate through platforms such as Facebook, Instagram, LinkedIn, YouTube, WhatsApp, Telegram, or other social and messaging services.

When you interact with us through such platforms, the platform operator may independently collect and process information according to its own privacy policy.

Information you publish publicly may be visible to other users.

We recommend that you avoid sending highly sensitive, confidential, banking, password, or identification information through public comments or unsecured messaging channels.

21. External Links

Our website may contain links to websites or services operated by customers, suppliers, certification bodies, logistics providers, social media platforms, government agencies, or other third parties.

We are not responsible for the content, security, availability, or privacy practices of third-party services.

Opening a third-party link is at your own discretion. You should review the relevant third party’s privacy policy before providing personal information.

22. Automated Decision-Making

We do not ordinarily use personal information collected through the website to make decisions producing legal or similarly significant effects solely through automated processing.

We may use automated tools for spam detection, fraud prevention, website security, analytics, inquiry routing, and other administrative functions.

23. Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is no universally accepted technical standard for responding to such signals, our website may not respond consistently to every Do Not Track request.

You may manage cookies and tracking through our cookie banner, where available, and through your browser or device settings.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our website;
• New services or technologies;
• Changes to our business practices;
• Legal or regulatory developments; or
• Security and operational requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Material changes may also be communicated through the website, email, cookie banner, or another appropriate method.

We encourage you to review this Privacy Policy periodically.

25. Contact Us

For questions, complaints, requests, or concerns regarding this Privacy Policy or our handling of personal information, contact:

Expo Denzi Co., Ltd
NA 07, Street Ku Lar Laom
Sangkat Chroy Changvar
Khan Chroy Changvar
Phnom Penh, Cambodia

Website: https://denzico.com
Email: mkt@denzico.com
Telephone: +855 23 432 041
Mobile/WhatsApp: +855 71 747 6713

Please write “Privacy Request” in the subject line of your email so that we can direct your request appropriately.

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.